"I just wanted to thank you for all your kind words and support during this very difficult process."
"Your service was very valuable. It is human to view a new and strange situation with some trepidation, ?where do I begin, where is information about options available.' One can get caught in inaction mode while wrestling with the starting point. Although I knew what kind of facility I wanted to place my mom, your service gave me a sense of security that the information you provided had already been vetted and culled from the long list I had accumulated by going to the 'net'. A lot of trial and error was removed from my working equation."
"Just a big thank you. You have helped make our lives so much better. Your patience and support are truly appreciated."