"I just wanted to tell you how grateful I and my family are for your having been there if for no other reason than to give advice during our time of crisis with my brother-in-law. I can't even begin to imagine just how difficult your job must be dealing with families in crisis on a daily basis. Evening just making one phone call to say, "How is everything going..." you are quite possibly the only phone call of that nature that a family may receive that week or for that matter at all! I'm sure that when these families are in these situations and they see no light at the end of the tunnel you are their light."
"I am very appreciative of the help you have given me regarding finding a place for my Dad. It was wonderful having a resource that could give me not only names, contact numbers and directions, but also feedback from other people who had visited each facility. I can pop in there whenever I want to on my way home from work or before work. It is indeed a great relief for me. You were knowledgeable, supportive and you never failed to follow up. I would say that you did a great job. "
"Thanks to you, Chuck is doing excellent. He loves it there and feels like he is part of a family, he so much calmer. We appreciate all of your help. Thank you again!"
