"I want to thank you, especially Rick, for helping me find a place for my sister. It was rather difficult because there are so few homes in the Atlanta area which take Medicaid recipients, and the ones I have visited have been ?grim.' Rick was very helpful in helping me find one that was just opening up, and it is the most humane one she has been in the past eight years."

"Thanks for all your help. You were a blessing. Mom moves in on Saturday. I will keep in touch with you to let you know how it is going."

"I just wanted to tell you how grateful I and my family are for your having been there if for no other reason than to give advice during our time of crisis with my brother-in-law. I can't even begin to imagine just how difficult your job must be dealing with families in crisis on a daily basis. Evening just making one phone call to say, "How is everything going..." you are quite possibly the only phone call of that nature that a family may receive that week or for that matter at all! I'm sure that when these families are in these situations and they see no light at the end of the tunnel you are their light."