"No doubt that the Hansford house is the best choice for mom. Betty provides 24/7 care that mom could not get anywhere."
"I just wanted to tell you how grateful I and my family are for your having been there if for no other reason than to give advice during our time of crisis with my brother-in-law. I can't even begin to imagine just how difficult your job must be dealing with families in crisis on a daily basis. Evening just making one phone call to say, "How is everything going..." you are quite possibly the only phone call of that nature that a family may receive that week or for that matter at all! I'm sure that when these families are in these situations and they see no light at the end of the tunnel you are their light."
"Thank you very much for your kind words and thoughts.....keep up the good work and please know that I will always be an advocate of your services."