"We are all delighted with the care that Lil is receiving here. She is more active, is eating well, and seems to be gaining more ability and range in her physical movements. I'm impressed with both the care and the concern that is shown to the residents here. I couldn't ask for better people to be caring for my Aunt on a daily basis. I'm deeply grateful!"

"I just wanted to tell you how grateful I and my family are for your having been there if for no other reason than to give advice during our time of crisis with my brother-in-law. I can't even begin to imagine just how difficult your job must be dealing with families in crisis on a daily basis. Evening just making one phone call to say, "How is everything going..." you are quite possibly the only phone call of that nature that a family may receive that week or for that matter at all! I'm sure that when these families are in these situations and they see no light at the end of the tunnel you are their light."

"I am pleased to inform you that we have decided to place Dad with Gerry at Genesis Manor. We feel that this will be the best fit for everyone concerned. Thanks so much for all of your assistance and information; it has truly been a blessing to our entire family to have you onboard."