"I am pleased to inform you that we have decided to place Dad with Gerry at Genesis Manor. We feel that this will be the best fit for everyone concerned. Thanks so much for all of your assistance and information; it has truly been a blessing to our entire family to have you onboard."
"Words can't describe the appreciation that I have for what you did for me. You were really the only person who totally understood what I was going through and what I was trying to do."
"There are no words to express the level of appreciation I have for the service you provided in helping me find a place for my mother. Your caring way of offering and guiding us through this painful process will forever be remembered by me and my sisters."