"Thank you so much for the update and information. We could never have done all this without your quick response and help."
"I can't thank you enough for your assistance and your caring responses to my white-knuckled search for an appropriate place for my mother. Mom is SO glad to be back in Michigan. I know "it's your job" but I hope you hear from others what a great assist it is to have a quick and invested responder dive in to help in this confusing and emotionally loaded task."
"Thank you very much for all of your help on this matter. You have made my life a whole lot easier in making a necessary decision for my mother's needs. As mentioned earlier, people that provide this much needed service are worth their weight in GOLD!! Thank you very much for your prompt attention to my e-mail and the quick call back with references."