"I am comforted and blessed to have found such a truly wonderful "Place for Mom"! I count my lucky stars every night and thank you for making it possible."
"I just wanted to tell you how grateful I and my family are for your having been there if for no other reason than to give advice during our time of crisis with my brother-in-law. I can't even begin to imagine just how difficult your job must be dealing with families in crisis on a daily basis. Evening just making one phone call to say, "How is everything going..." you are quite possibly the only phone call of that nature that a family may receive that week or for that matter at all! I'm sure that when these families are in these situations and they see no light at the end of the tunnel you are their light."
"Thank you very much for all of your help on this matter. You have made my life a whole lot easier in making a necessary decision for my mother's needs. As mentioned earlier, people that provide this much needed service are worth their weight in GOLD!! Thank you very much for your prompt attention to my e-mail and the quick call back with references."