"Your service was very valuable. It is human to view a new and strange situation with some trepidation, ?where do I begin, where is information about options available.' One can get caught in inaction mode while wrestling with the starting point. Although I knew what kind of facility I wanted to place my mom, your service gave me a sense of security that the information you provided had already been vetted and culled from the long list I had accumulated by going to the 'net'. A lot of trial and error was removed from my working equation."
"To anyone out there in the darkness looking for help as I was do not hesitate to call for help - these are the sharpest, kindest, most caring and quick-acting professionals you will find available to you"
"I can't thank you enough for your assistance and your caring responses to my white-knuckled search for an appropriate place for my mother. Mom is SO glad to be back in Michigan. I know "it's your job" but I hope you hear from others what a great assist it is to have a quick and invested responder dive in to help in this confusing and emotionally loaded task."