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"Thank you so much for your help. You have no idea how much just sharing this information has relieved some pressure from me. I am truly grateful to you and to the work you have done. I look forward to speaking to you and most defiantly will keep you updated on our situation. Thanks again!"

-- Natasha J.

"Having you in the line of work that you are in, especially now from personal experience and reflection, is an awesome resource to facilitate this process. You were so instrumental from day one."

-- Gayl D.

"I could not have found this facility without your help! It was such a blessing to have you with me every step of this difficult relocation journey."

-- Louise D.

Residential Care Home Testimonials

Hearing from our families is our greatest reward. Browse through the inspirational stories provided to us from our families.

"I can't thank you enough for all you did to help me find a place for my uncle john. We saw him again today and I heard with my own ears that he liked it at Ana's! The good food was tops on his list of why he liked it there."

-- Dorothy M.

"I want to thank you from the bottom of my heart for your help. I can't even find the words to tell you how much you have been appreciated for giving us the information we so badly needed and how very much it is helping us getting my uncle the care and help he needed."

-- Yvonne H.

"just want to say thank you for your help in such a short period of time. You were my lifesaver and I will never forget what you did for me and my mother."

-- Gayle M.

"Thanks once again for your help. Without you I would not have found this place and with one room available I have to believe it was for us."

-- Cheryl S.

"I feel as though a weight has been lifted from my shoulders after talking with you."

-- Sharon G.

"I know I could not have gotten through this with out your help. Thank you seems like such small words for the work that you do and have done for me."

-- Angela H.

"I appreciated all of the advice and information that you provided. I can't think of anything else that would have helped more."

-- Sue K.

"I felt overwhelmed with the immediate task of finding a safe home for her prior to her hospitalization. Your information and fondness was a gift from heaven!! I feel I can move forward armed with the information necessary to make the best choices for all of us. What a relief!"

-- Joan D.

"A Place for Mom, and your personal help and commitment has been valuable and a comfort to me. I appreciate your help very much. If ever I am asked for advice or emotional support regarding elderly parents, your web site will be my response!"

-- Jewel P.

"I cannot thank you enough for what you have done for us. I now have peace in my heart and KNOW that we are doing the right thing to help mom."

-- Joanne T.

"Your professionalism and contacts yet caring nature at the same time helped me feel confident in the choice I made for mom."

-- Cathy W.

"I think we found heaven on earth for Mom thanks to your wonderful resources."

-- Elaine Z.

"I really appreciate your time and expertise. Thank you for your guidance and assistance in helping us find the right place for my Mother's husband. You are truly an angel, a God send. Your knowledge, care and compassion are a calming force during such an emotional and difficult time."

-- Catherine M.

"We wanted to take the opportunity to thank you for the outstanding help you provided in finding the perfect family home for our mother. We were daunted by the over 1100 group family homes in King County and did not know where to begin in finding the right home for Mom's needs. When all is said and done, success always revolves around the people involved. You provided understanding, empathy and knowledge beyond what we ever expected."

-- Steve M.

"I just wanted to thank you for all your kind words and support during this very difficult process."

-- Kellie G.

"Thank you so much for your help. You have no idea how much just sharing this information has relieved some pressure from me. I am truly grateful to you and to the work you have done. I look forward to speaking to you and most defiantly will keep you updated on our situation. Thanks again!"

-- Natasha J.

"I thank you so much for all your help - not once, but 3 times. Your organization is wonderful because at a time in our lives when we don't have the time to do the research, calling and legwork - you have those resources so readily available!"

-- Leann M.

"Your service was very valuable. It is human to view a new and strange situation with some trepidation, ?where do I begin, where is information about options available.' One can get caught in inaction mode while wrestling with the starting point. Although I knew what kind of facility I wanted to place my mom, your service gave me a sense of security that the information you provided had already been vetted and culled from the long list I had accumulated by going to the 'net'. A lot of trial and error was removed from my working equation."

-- Hal C.

"Donna is the closest thing to an angel that I will ever come across in my lifetime. She can cut through the red tape and confusion like a hot knife through better. I can't say enough good about her. She is truly a caring person. I just hope that when the time comes for me to be in the situation of my father-in-law, someone like Donna is around. If she had wings, St. Peter would have a sister."

-- Ross K.

"People ask about my Dad and I always offer your name and your services through ""A Place for Mom."

-- Harleigh F.

"Margaret, thank you so much for all your assistance - I can't tell you how priceless your help has been. Because of your recommendations, I stopped worrying about dad every minute of everyday because I know he is being taken care of."

-- Pat K.

"Thanks so much. Your support has been very helpful during this very difficult time."

-- Judy L.

"You are an Angel as well to have stuck with me for all these months until we found Mom a very exceptional person to take care of her and a wonderful, beautiful home to live in."

-- Laurana N.

"Your dedication to helping our golden elders is so wonderful, the love you have for people really shows."

-- Terry Y.

"The way you've treated us over the phone has been amazing and very helpful to us, none of the doctors have spent as much time and care as you have with us and we truly appreciate it."

-- Emley M.

"You perspective is so positive and helpful. I am grateful for the day that I came across A Place for Mom. I couldn't make it through this journey without your support."

-- Anne D.

"Having you in the line of work that you are in, especially now from personal experience and reflection, is an awesome resource to facilitate this process. You were so instrumental from day one."

-- Gayl D.

"We so appreciate the time, effort, and tenacity that you put into finding us a perfect match for Dad. You are so good at your job! You made the emotional, and confusing, and dreadful job of finding Dad a place to live out the rest of his life, a much simpler task."

-- Sharon S.

"I want to thank you so much for helping me. Since the day I first contacted your organization on the internet you have been so efficient and diligent in contacting me so quickly after my e-mail and offering me and my sisters so much assistance."

-- Audrian W.

"I am so glad I contacted A Place for Mom on line and got things going for Renee...she needed someone with knowledge and know how and someone to actually talk with - unlike the many recorded messages she seemed to come across, even on hotline numbers."

-- Paula

"I want to thank you, especially Rick, for helping me find a place for my sister. It was rather difficult because there are so few homes in the Atlanta area which take Medicaid recipients, and the ones I have visited have been ?grim.' Rick was very helpful in helping me find one that was just opening up, and it is the most humane one she has been in the past eight years."

-- Lillian S.

"Thanks to you and all of your tremendous efforts he has been placed in a wonderful facility called Veronica's Place in Royal Oak, MI. Brenda and the other staff are making him feel like a king and I am so relieved to know that he is happy and thriving with such a nice group of people."

-- Robin P.

"I feel like a huge burden has been lifted from my shoulders. Your service was a Godsend and saved me from many phone calls and information gathering. Thank you so much for doing this."

-- Barbara C.

"I could not have found this facility without your help! It was such a blessing to have you with me every step of this difficult relocation journey."

-- Louise D.

"I cannot thank you enough in words, but I will be a voice to tell others where they can go for help. I want to thank you personally. Your compassion and knowledge and listening ear made a difference in my life."

-- Sharon J.

"Not incidentally, neither of the person referrals came close to your organization's standards. I have already told many friends about A Place for Mom and given them your name. Thank you for your assistance in bringing peace of mind to my sister and me through the high caliber of properties you represent."

-- Kae H.

"There are no words that can express our appreciation to you for all your time and effort you have put into helping our family."

-- Karen M.

"Thank you so very much for your help in finding a place for our mom. My sister says that mom seems very happy there at Octavia's and it's so wonderful that it is only 3 blocks from my sister's place!!!"

-- Beverly R.

"Just a big thank you. You have helped make our lives so much better. Your patience and support are truly appreciated."

-- Judy B.

"To anyone out there in the darkness looking for help as I was do not hesitate to call for help - these are the sharpest, kindest, most caring and quick-acting professionals you will find available to you"

-- Linda M.

"Thank you so much for your kind words. I could not have found out all the information I did if it were not for you."

-- Donna C.

"Your service gave me a chance to get in touch with resources I never knew existed."

-- Nancy K.

"I can't express how much it means to have help with this situation. Up until yesterday we really felt lost, but with your guidance I know we will find a perfect place for my father-in-law's continued care."

-- Vicki H.

"I believe you are sunshine for many. Thank you again for your compassion."

-- Rolf E.

"I want to thank-you very much for all of your help with my father-n-law. I don't know what we would have done without your help. I had no idea that adult living was out there for him. Your agency provides needed service for people like us who had no idea where to turn."

-- Cheryl F.

"Thank you so much for all your time. You have been a tremendous help in understanding the processes involved and in giving me direction in/during emotional times. I'm grateful for A Place for Mom"

-- Emilie G.

"There are lots of lists online, but other than having to call ALL of them, there's no good way (without a service like yours) to wade through them and find out what's available."

-- Lee T.

"Thank you. It was really scary for my family because none of us had ever had to find a assisted living facility before. What you do is amazing and I will definitely recommend you to anyone I know of that your services would be helpful."

-- Jennifer E.

"Thank you again for all your help. I couldn't have done it without you. You were always there and really did want to find the right place at the right price"

-- Linda W.

"Thank you so much for referring Lin and her facility to me and my family. We are extremely happy and I have been telling everyone I know about you and A Place for Mom."

-- Rhonda H.

"I have and always will, tell my friends, family members, and co-workers that A Place for Mom is a great source for un-biased care options."

-- Doug B.

"I can't thank you enough for your time and assistance in everything to do with Roger! You are a God send, keep doing the GREAT work that you do!"

-- Nancy F.

"You made our difficult and confusing decision much easier, and also made it possible to have confidence in the decision we ultimately made."

-- Evelyn W.

"The countless hours you saved us, the deliberations you aided and observations you confirmed or clarified could not have been achieved without you."

-- Evelyn W.

"We are pleased with Mom's new care home and are grateful to you and your service for providing us with such a nice place, and it's so close to where I and my brothers and sister live!"

-- Dorian E.

"A Place For Mom was godsend and I cannot thank you enough! I thought we had completely run out of resources when I found you, and it was blessing to know we could find something within her budget."

-- Prebble R.

"Your search and help during the transition period was invaluable."

-- Jeanne M.

"Thank you for your help. I have learned more from you during the short time we spoke then from my Case Manager in the past 2 weeks."

-- Robin M.

"A Place for Mom has not only given me peace of mind but it has also added precious time to my mother's life."

-- Melvin P.

"I can't thank you enough. I am a believer in fate; things happen for a reason and something lead to your website that day and the rest is history.."

-- Maureen F.

"To say that we are grateful for your help would be the understatement of the century. We have felt welcomed into a community we knew nothing about and were nervous to explore ourselves. You gave us the resources and confidence to move forward."

-- Jennifer B.

"You help has been very prompt, kind and thorough. I would not have found The Homesteads if you had not contacted me. So far, EVERYONE at the Homesteads has been delightful, and I've not heard one complaint from Dad. That's saying something!"

-- Joan

"No doubt that the Hansford house is the best choice for mom. Betty provides 24/7 care that mom could not get anywhere."

-- Glen J.

"We are all delighted with the care that Lil is receiving here. She is more active, is eating well, and seems to be gaining more ability and range in her physical movements. I'm impressed with both the care and the concern that is shown to the residents here. I couldn't ask for better people to be caring for my Aunt on a daily basis. I'm deeply grateful!"

-- Leona Z.

"Thanks to you're referral service we have successfully placed her in one of the homes you recommended. I'd like to thank you on her behalf and her family and friends. This would have been much more difficult without you're help. Thank you for everything."

-- Rafael S.

"I would like to thank you for your help with placing my mom. She is doing well and seems to have adjusted very well."

-- Charlotte P.

"I am comforted and blessed to have found such a truly wonderful "Place for Mom"! I count my lucky stars every night and thank you for making it possible."

-- Laurie A.

"Nothing but positives to say about you and the service you provide. ALA is perfect for my dad and having an RN staffing the home is a huge plus. I certainly will keep you and A Place for Mom as a good source for referrals as I encounter those with a need. Again, thank you for your assistance and service!"

-- Michael O.

"Thanks for your concern. As you can imagine, we have been going and going and going. Nellie is supposed to move into her new home today. We have seen a great change in her over the last few weeks. She is so much more alert and responsive. The support groups we have met through your organization have been a true blessing. There is no way we could have acquired (or even recognized the need for) the help of all the people who will improve the quality of Nellie's new life style. I thank the Lord for sending us your way."

-- Karen R.

"Thank you for all your time and the info you sent re. a place for my mom! You really nailed it with the two homes you recommended. It saved me so much time, and either one of them would have worked for my mom. I live in Poulsbo and it would have taken me a long time to sift through places on my own. You saved me all that leg work & now my mom can move in right away."

-- Katherine M.

"Thanks for all your help. We pass on your name and A Place for Mom to everyone that we meet. You’re our greatest asset through this difficult situation."

-- Tim K.

"I just wanted to let you know everything has worked out so well with the new place! My dad is so happy there! I couldn't believe how easy you made everything! I have been telling everyone I know about you and A Place for Mom- we'll all need it eventually!"

-- Ann G.

"Thanks for all your help. You were a blessing. Mom moves in on Saturday. I will keep in touch with you to let you know how it is going."

-- Cherryl K.

"My mother is adjusting quit well to NHC Place. I do not think that she would have adjusted as quickly to any other facility. She likes the people there and the surroundings. I do appreciate the work that you did for everyone; it certainly relieved a lot of stress for everyone involved. I will certainly not hesitate in referring anyone I know needed your assistance to give them your name and email address. Again thank you for everything."

-- Rick S.

"I can’t tell you how much I truly appreciate your help and support. We are so excited to go to Phoenix next week and bring Dad home. I’ve told him about Rod and the home he is moving into but I’m sure he thinks I’m pulling the wool over his eyes. Thanks again for all of your caring and support. It means a lot."

-- Julie N.

"I wanted to let you know how successful the move has been for my mother. She has gone from a hospital environment to a warm and caring home environment and I have your services to thank for that."

-- Alice S.

"I so appreciate your assistance and kindness in helping me with what has been a very emotional experience."

-- Rosemary S.

"Thank you again for the support and concrete help. What a gift you have been to me. Thank you for providing families with such an important service in such a loving way."

-- Dorothy B.

"Your help was instrumental in finding Hampton Meadows and placing my mother. I cannot thank you enough."

-- Susan D.

"I just wanted to tell you how grateful I and my family are for your having been there if for no other reason than to give advice during our time of crisis with my brother-in-law. I can't even begin to imagine just how difficult your job must be dealing with families in crisis on a daily basis. Evening just making one phone call to say, "How is everything going..." you are quite possibly the only phone call of that nature that a family may receive that week or for that matter at all! I'm sure that when these families are in these situations and they see no light at the end of the tunnel you are their light."

-- Hannah W.

"Thank you for standing with us during this difficult time; we appreciate your support and excellent advice."

-- Olga

"I would like to thank you for all the time and effort you have put into placing my father, the awesome knowledge you have on the elderly and the programs available to help with the costs of eldercare. With the VA Aids and Attendance Benefit you referred to us, I didn't have to stress or feel like I was wasting my time finding the right care home. Now we can afford what my father needs and when his level of care changes and the cost rises, we no longer have to worry or move my father again."

-- Peggy W.

"Thank you very much for your kind words and thoughts.....keep up the good work and please know that I will always be an advocate of your services."

-- Ed C.

"I can't thank you enough for all the help you have given us. Even though our need is no longer urgent it will be needed in the future and we can be prepared. Your sincerity, listening and calm demeanor helped me get myself under control in a very tense situation. Thank you and God bless you."

-- Kathy R.

"Thank you, the help is greatly appreciated. You have taken a lot of our troubles and stress away from my family and I."

-- Doug F.

"I am pleased to inform you that we have decided to place Dad with Gerry at Genesis Manor. We feel that this will be the best fit for everyone concerned. Thanks so much for all of your assistance and information; it has truly been a blessing to our entire family to have you onboard."

-- Marie E.

"My father is doing well making his transition from skilled nursing back to assisted living. The location you found allows him freedom while also takes care of dining and cleaning, all while still in our budget! I am so thrilled and cannot thank you enough for helping me through yet another transition-move for my dad. I have recommended your service and care to everyone I know."

-- Shelley M.

"Thank you so much for the update and information. We could never have done all this without your quick response and help."

-- Marilyn M.

"I can't thank you enough for your assistance and your caring responses to my white-knuckled search for an appropriate place for my mother. Mom is SO glad to be back in Michigan. I know "it's your job" but I hope you hear from others what a great assist it is to have a quick and invested responder dive in to help in this confusing and emotionally loaded task."

-- Sue G.

"The place you recommended looks perfect. This place has a view of the water. They have fountains (small ponds) in the yard which would be very peaceful and a vegetable garden. Orchids are all over the house so mom would love that and her room has a view of the Sound. They document everything. The menu is very healthy and the place is as clean as can be. The nurse there is very kind too and would be ideal for mom." So Colleen, I think you have done it again!!! Found a place for mom!! We can't thank you enough!"

-- Dian D.

"Many thanks! We are transfering mother to Brittany House. My family and I are very pleased. You have saved time and money I could not have done it without your help. "

-- Mike R.

"Just a quick note to add an additional thanks to your help in finding a home for my Mom. She has been there almost two months now. St. Philomena's has proved to be the perfect place for her. I have NEVER witnessed such compassion and care unless someone is caring for their own parent. I really feel that God was guiding me when I was given a brochure regarding your services."

-- Elaine F.

"You and your service were truly a life saver for our family. You helped to find the perfect home for John's mom and total piece of mind!"

-- Bonnie F.

"How can I ever thank you for all the information? A Place for Mom has been so wonderfully supportive and I am so thankful fo you."

-- Rita J.

"I can't think of anything else you could have done and I would certainly recommend family & friends to contact you for assistance. You are personable and easy to work with. When a person doesn't know where to turn, it's wonderful that "A Place for Mom" [and Dad] is easily accessible. Thanks again, for all your help."

-- Patrishia P.

"Thanks for all of your help. My grandma is really doing great at Summerville. You were such a big help to us."

-- Tracey D.

"Words can't describe the appreciation that I have for what you did for me. You were really the only person who totally understood what I was going through and what I was trying to do."

-- Pam S.

"The transformation in Gertrude has been amazing. She is doing great at Autumn Meadows. The staff is wonderful. We are so fortunate to have been able to make Autumn Meadows her new home. Your help in accomplishing this has been truly outstanding. We would not have known where to start if it wasn’t for your help."

-- Karl D.

"Mom really likes it at Ohana Gardens. She is very happy with the staff and other residents. She likes the walks they take with her. It puts my mind at ease knowing that she is getting such good care. Thank you!"

-- Gretchen H.

"There are no words to express the level of appreciation I have for the service you provided in helping me find a place for my mother. Your caring way of offering and guiding us through this painful process will forever be remembered by me and my sisters."

-- Maxcia L.

"Mom really likes her new place. I went to visit her today and she said the caregivers are very nice and they take her out to exercise. She is very happy there. It is such a relief to finally not have to worry about Mom and how she is being treated. Thank you so much!"

-- Laine S.

"I can't thank you enough for the time you spent with me and your words of wisdom. At a time when I was entering an unknown world, your guidance was invaluable and allowed me to make intelligent choices regarding my mother. I can't think of anything more that you could have done for me. You always returned my calls right away (even on Sunday), when I was desperate for information and advice. You were able to explain the ways of the hospitals, nursing homes, insurance, etc. Again, thank you...I don't know what I would have done without you."

-- Janice P.

"I would never have been able to do this without you. You not only helped with endless searches, but also with the emotional aspect. Dealing with the guilt was very hard, but your advice, knowledge, and concern for the best solution helped more than you can imagine; not to mention, all the family related issues you helped with. You have really touched our lives in such a wonderful way. THANK YOU SO MUCH! "

-- Tracy M.

"I cannot thank you enough for all of your help. I know I would have hit bottom soon if I had not been told about you. I cannot thank you enough."

-- Fran P.

"Because of problems with my father, I contacted A Place For Mom, and our local representative, contacted me immediately. She has been very helpful with my father's problems. We may have finally found the very best place for him, and I'm sure we could not have done it without the help of A Place For Mom. So, thanks for your great organization!"

-- Jeff B.

"After speaking to you on the phone yesterday, I knew that I had struck gold. I could tell immediately that you were a caring and organized person that would find us exactly what we were after. My mother and I have explored one of the residential care homes and it is perfect! Thank you, thank you, and thank you. You have no idea what a blessing you have been and a relief to our entire family."

-- Carla B.

"Thanks for being so caring and helpful. I have tell everyone that I meet about your website. As for my mother, she is hanging in there. Thanks again for your support. "

-- Allison M.

"Things are working out well for Mother at the residential care home. The best part about the “A Place for Mom” service was that you were there to help and get answers for us. Your prompt replies kept us from getting nuts with worry. Thank you for all your help. I tell everyone about your service!"

-- Fran R.

"On my own, I placed my mother in three different facilities which involved a 430 mile move from Southern California to Northern California. I really needed help! A Place for Mom provided me with all the contacts I needed (and hand-holding along the way) to find a lovely residential care home that is a perfect fit. As a result of going "the extra mile," my dear mother is now happily settled in her new home, near to my new home in Northern California."

-- Chris P.

"Mom's doing great at Sunset Ridge. Maria and her husband James are the best. We couldn't have asked for a better situation suited for her and her needs."

-- Tyler N.

"Your organization has been invaluable to me as a long distance relative, I cannot say enough about what a terrific resource you have been. Just getting pointed in the right direction - getting the lists of places, and knowing you are there if we have questions has been a huge relief. thank you for following up!"

-- Carol T,

"Thank you very much for all of your help on this matter. You have made my life a whole lot easier in making a necessary decision for my mother's needs. As mentioned earlier, people that provide this much needed service are worth their weight in GOLD!! Thank you very much for your prompt attention to my e-mail and the quick call back with references."

-- Roy D.

"My mom loves this place. It feels like a Bed and Breakfast - cozy, personalized attention, good food and company. She plays games, etc. with the caregivers and a few of the residents. She's finally found her niche. She has been a very angry person most of her life, and now she seems to have found some inner peace. Thanks for taking part in her evolution."

-- Pam K.

"I just wanted to let you know that we placed Grandma in Caring Hearts for Senior Living. Thank you so much for providing the services that you do. I don't think we would have found such a wonderful place like this without you."

-- Annette W.

"I am very appreciative of the help you have given me regarding finding a place for my Dad. It was wonderful having a resource that could give me not only names, contact numbers and directions, but also feedback from other people who had visited each facility. I can pop in there whenever I want to on my way home from work or before work. It is indeed a great relief for me. You were knowledgeable, supportive and you never failed to follow up. I would say that you did a great job. "

-- Pixie R.

"Thank you, so much, for your assistance. We have placed my father-in-law at Sierra Springs in Los Lunas. What a wonderful place! And, we can afford it. You were so right - no hidden charges!"

-- Yolanda G.

"I would like to say thank you so much for helping us find Family Choice. We are so happy my father is at such a wonderful place. After looking at the other "facilities" I knew he would never be happy nor would he thrive in that type of environment. The caretakers at Family Choice are fabulous. We were so overwhelmed with everything when all this hit us. It was so nice to have you to help guide the way. Many many thanks to you. "

-- Barbara F.

"Thanks to you, Chuck is doing excellent. He loves it there and feels like he is part of a family, he so much calmer. We appreciate all of your help. Thank you again!"

-- Paula D.

"Thanks so much for all you have done for both of my parents. Joan is hopeful and relaxed and confident about Ambrosia Gardens; it makes all the difference in the world."

-- Kristen I.

"Thank you so much for your help. I have chosen Welcome Home Senior Residence for my mom. It is only 10-15 minutes from my home and it was better than I ever expected. I took Mama there and she fell in love with the caretakers and there is a gentleman there who will be available to walk with her in the mornings. Her room is small but we can bring many of her things to make it her own. I was frantic until you stepped in to help, and for that I am eternally grateful. I have told everyone I know about your wonderful help."

-- Karen H.

"I want to thank you for all of your support in helping me secure a place for my sister. I appreciate your follow through and compassionate words of encouragement. I was so stressed before I made contact with you. I thank God for sending me to you. I can't tell you how much of a relief it has been."

-- Detrie H.

"Thank You for your help in placing Mom. I am enjoying having her close by and spending time with her. Tom and I just returned from a weeks vacation which was very relaxing knowing she was in good hands and being cared for while we were away. Thank you once again for your help and service."

-- Ava H.

"I want to thank you for the service you provide and the caring support you have given me. I don't know how I would have made it through this stressful time in my life without your help. I am so fortunate to be able to place my husband in the Loving Arms Residential Care in Norwalk. The transition went smoothly and my husband is very content in his new home. We are truly blessed. "

-- Barbara M.

"We are most grateful to you for the prompt, courteous, efficient and personable service. The past 16 months have been quite a journey for us and the toll it's taken has been far greater than ever imagined it would be. Although it has been such a challenging time, we have also experienced the joy of reunion between father and daughter and that is priceless. Thank you so very much for your empathetic and amiable assistance!"

-- Willa and Steve O.