"I can't thank you enough for your assistance and your caring responses to my white-knuckled search for an appropriate place for my mother. Mom is SO glad to be back in Michigan. I know "it's your job" but I hope you hear from others what a great assist it is to have a quick and invested responder dive in to help in this confusing and emotionally loaded task."

"Words can't describe the appreciation that I have for what you did for me. You were really the only person who totally understood what I was going through and what I was trying to do."

"I can't thank you enough for the time you spent with me and your words of wisdom. At a time when I was entering an unknown world, your guidance was invaluable and allowed me to make intelligent choices regarding my mother. I can't think of anything more that you could have done for me. You always returned my calls right away (even on Sunday), when I was desperate for information and advice. You were able to explain the ways of the hospitals, nursing homes, insurance, etc. Again, thank you...I don't know what I would have done without you."