"I just wanted to tell you how grateful I and my family are for your having been there if for no other reason than to give advice during our time of crisis with my brother-in-law. I can't even begin to imagine just how difficult your job must be dealing with families in crisis on a daily basis. Evening just making one phone call to say, "How is everything going..." you are quite possibly the only phone call of that nature that a family may receive that week or for that matter at all! I'm sure that when these families are in these situations and they see no light at the end of the tunnel you are their light."

"Words can't describe the appreciation that I have for what you did for me. You were really the only person who totally understood what I was going through and what I was trying to do."

"I want to thank you for all of your support in helping me secure a place for my sister. I appreciate your follow through and compassionate words of encouragement. I was so stressed before I made contact with you. I thank God for sending me to you. I can't tell you how much of a relief it has been."