"I can't thank you enough for your assistance and your caring responses to my white-knuckled search for an appropriate place for my mother. Mom is SO glad to be back in Michigan. I know "it's your job" but I hope you hear from others what a great assist it is to have a quick and invested responder dive in to help in this confusing and emotionally loaded task."
"Words can't describe the appreciation that I have for what you did for me. You were really the only person who totally understood what I was going through and what I was trying to do."
"Thank you, so much, for your assistance. We have placed my father-in-law at Sierra Springs in Los Lunas. What a wonderful place! And, we can afford it. You were so right - no hidden charges!"