"I want to thank you, especially Rick, for helping me find a place for my sister. It was rather difficult because there are so few homes in the Atlanta area which take Medicaid recipients, and the ones I have visited have been ?grim.' Rick was very helpful in helping me find one that was just opening up, and it is the most humane one she has been in the past eight years."

"We are pleased with Mom's new care home and are grateful to you and your service for providing us with such a nice place, and it's so close to where I and my brothers and sister live!"

"I can't thank you enough for all the help you have given us. Even though our need is no longer urgent it will be needed in the future and we can be prepared. Your sincerity, listening and calm demeanor helped me get myself under control in a very tense situation. Thank you and God bless you."